Brandi Creations Shop Policies
Shipping & Local Pickup
Local Pickup: We are happy to offer local pickup in the Langley, BC area. Once your order is ready, you will receive a "Ready for Pickup" notification with instructions on how to collect your items.
Shipping: For orders requiring shipping . the costs and estimated delivery times will be calculated at checkout.
Custom Orders & Returns
Custom Apparel: Because our apparel is custom-printed, all sales on personalized items are final. If there is an issue with the print quality, please reach out to us within 48 hours of receipt so we can make it right.
3D Printed Items
Quality Guarantee: Every 3D printed item is created and inspected right here in our home to ensure the highest quality. If your item arrives damaged, please contact us immediately with a photo of the item and the packaging.
Contact Us
Have a question about your order or need to reach out to us? We’re here to help! Please fill out the form on our "Contact" page, and we will get back to you as soon as possible.